Private Sector Partnerships
‍Annual Impact Report 2025

Sila loves reading books. So, when she, her four-year-old brother Abdallah, and their foster family in al Burj Camp in the Gaza Strip received cash assistance from UNRWA, a small part of this support was used to nurture her love of reading.

“We bought new books to read, warm clothes to wear and toys to play with,” says six-year-old Sila.

Despite their young age, the siblings have already experienced unimaginable pain. In 2024, they lost their father and little sister in an airstrike, while their mother suffered injuries that left her unable to care for them. The children found solace with their grandmother and uncle, where they are slowly regaining a sense of childhood. UNRWA cash assistance helped their foster family buy food, clothes and other essentials.

“Thank you for helping me and Abdallah. I feel happy and safe with Grandma and Uncle now. I want to learn so much in school and make new friends. Your kindness made me smile again,” says Sila.

Sila and Abdallah were among more than 6,000 children living with foster families in the Gaza Strip who received UNRWA cash assistance in 2025. Many of these children also received psychosocial support and took part in UNRWA learning programmes to help restore a sense of stability and continuity in their lives.

This support would not have been possible without generous donors like you, who chose to help during a time of immense need. Yet many children continue to face similar hardships today. Families still live in tents or damaged UNRWA schools-turned-shelters, struggling to meet their most basic needs. Your support remains essential in helping children like Sila and Abdallah access care, protection and opportunities to simply be children again.

In the cold winter of last year, 34-year-old Adham’s home in the occupied West Bank was destroyed by Israeli forces.

In an instant, everything changed for his family.

The place he, his wife Mais, and their two children  — 6-year-old Ibrahim and 7-year-old Maysa — had called home for many years was torn apart. With it, their sense of safety, built over time, brick by brick, memory after memory.

Forced to flee to save their lives, Adham’s family was displaced to a temporary housing facility in Jenin, in the occupied West Bank. Left without their belongings and sharing one small room, and devastated by the violence they had experienced, they turned to UNRWA.

Through UNRWA’s cash-for-repair assistance, Adham was able to begin repairing the damage to his home. “I used the money to install windows and water tanks,” he explained.

The losses extended beyond the destruction of their home. Adham’s children witnessed gunfire, military aircraft, and their neighbours being killed.

“The kids were emotionally drained. They couldn’t sleep. They stopped talking,” he recalls.

Through UNRWA’s psychosocial support activities, which include counselling sessions, educational activities, and safe spaces for play, the children were able to start regaining a sense of safety, connection, and belonging.

Thanks to supporters like you, in 2025 UNRWA provided emergency cash-for-repair assistance to more than 10,600 Palestine Refugee families in the occupied West Bank, helping them purchase materials and, if needed, hire labourers to carry out repair work. Many of them had been affected by demolitions and evictions carried out by Israeli forces.

UNRWA also provided safe spaces for thousands of children in need, where they received psychosocial support, helping them cope with the stress and trauma of displacement.

Your support remains a lifeline for families affected by the violence, helping them rebuild and giving children the space to heal from what they have endured.

Worried about her health, Adhra visited the UNRWA health clinic in Khan Eshieh Camp, south of Damascus. There, doctors diagnosed gallbladder complications and quickly referred her to a private hospital for urgent surgery.

Already unable to work because of her illness and with no income to cover medical expenses, 64-year-old Adhra, a Palestine Refugee, feared she would not be able to afford the treatment she urgently needed. When she learned that UNRWA would cover the full cost of the surgery, she felt a great sense of relief.

“Without this support, I could not have had the surgeries or afforded treatment,” she explains. Later, when Adhra broke her arm, UNRWA once again covered the cost of the care she needed.

Like an estimated 90 per cent of Palestine Refugees in Syria, Adhra lives below the poverty line, facing daily uncertainty and rising costs for even the most basic things. Through UNRWA, she receives cash assistance that helps her meet her most urgent needs. The support allows her to buy vegetables, household essentials and, on rare occasions, meat. Some of the money is spent on zucchini and yogurt so she can make Sheikh Al-Mahshi, her favourite meal. Small things like these help make daily life a little easier for Adhra.

“Without this support, life would be impossible,” she says.

For vulnerable refugees like Adhra, access to healthcare and financial support remains essential. Through its 23 health centres and health points, helps Palestine Refugees access healthcare when they are unwell and receive treatment that they might otherwise be unable to afford. In 2025 alone, the Agency provided more than one million primary healthcare consultations and 4,454 referrals to hospitals.

But this system of support would not be possible without your help. Thanks to the generosity of donors like you, women like Adhra do not have to face illness alone. At a time when healthcare and household essentials are increasingly out of reach, your contribution is more than assistance. It is a lifeline.

When Walaa returned to Yarmouk Camp in 2021 after years displaced in the surrounding areas of Damascus, she found her home in ruins. The house where she had built her life and raised her two daughters was almost unrecognisable, but their happiness gave her the courage to stay.

“We’re back in our home, back in our camp,” her teenage daughters told her with bright eyes.

Thanks to UNRWA’s Shelter Repair Programme, Walaa, 35, and her daughters were able to remain in Yarmouk Camp and begin rebuilding their home. The family had been forced to flee the once vibrant community in 2014 when one of Walaa’s daughter’s health started deteriorating, and the camp was under siege.

UNRWA’s Shelter Repair Programme supports returning families like Walaa’s by providing cash assistance for repairs. This helps make their houses safe and liveable once again by fixing roofs, walls and windows, restoring doors, and repairing basic infrastructure such as water and sanitation systems. With your support, UNRWA rehabilitated 425 homes across Syria in 2025, making it possible for hundreds of Palestine Refugee families to return to safer and more dignified living conditions.

“I now have hope,” Walaa says. “Not just for a better house, but for a better future for my daughters.”

More than 418,000 Palestine Refugees are registered with UNRWA in Syria, where the Agency not only provides support for repairs, but also healthcare, education, and cash and food assistance to help families meet their basic needs.

For Walaa, UNRWA has been a lifeline. For a long time, she depended entirely on the Agency’s food and cash assistance to make ends meet, while her daughters continued their education at Al-Majdal School, which was rehabilitated by UNRWA in 2023.

“Without UNRWA’s services, the lives of countless families, including mine, would have been unbearable,” she says.